Frequently Asked Questions
Everything you need to know about our Gilgit Baltistan products
General Questions
All our products are sourced directly from the pristine mountains and valleys of Gilgit Baltistan.
Yes, our products are 100% natural, free from artificial preservatives, colors, and chemicals.
Currently, we operate online only to ensure fresh delivery across Pakistan.
Ordering & Payments
Simply browse products, add to cart, and complete checkout through our website.
We offer Cash on Delivery and online payment options (where available).
Shipping & Delivery
Yes, we deliver nationwide across Pakistan.
Delivery usually takes 3–5 working days depending on location.
Nuts & Dry Fruits
Yes, we sell fresh stock sourced seasonally to ensure quality and taste.
We offer both raw and roasted options. Product pages specify details clearly.
Herbs & Shilajit
Yes, our Shilajit is sourced from Gilgit Baltistan and tested for purity.
A pea-sized amount dissolved in warm water or milk once daily is recommended.
Honey
Yes, our honey is pure, natural, and unprocessed.
Crystallization is a natural sign of pure honey and does not affect quality.
Oils
Yes, our oils are cold-pressed to preserve nutrients.
Walnut oil is suitable for light cooking and salads; apricot oil is best for skin and hair.
Health, Safety & Usage
Yes, all our products are safe for daily use when consumed in moderation as part of a balanced diet.
While many products are natural, pregnant or breastfeeding women should consult a healthcare professional before use.
Most dry fruits and seeds are suitable for children in small quantities. Honey is not recommended for children under 1 year.
Storage & Shelf Life
Store in an airtight container in a cool, dry place away from direct sunlight to maintain freshness.
Shelf life varies by product and is clearly mentioned on the packaging. Most products last 6–12 months when stored properly.
Pure honey does not spoil if stored correctly. Crystallization is natural and reversible.
Authenticity & Quality
We work directly with farmers and collectors in Gilgit Baltistan and avoid middlemen to ensure authenticity.
Yes, our Zafran is premium quality, hand-picked, and sourced from trusted origins.
Original Shilajit dissolves fully in warm water or milk and has a strong earthy aroma.
Allergies & Dietary Concerns
Nuts and seeds may cause allergic reactions in sensitive individuals. Please review product details carefully.
All products are vegan except honey, which is a natural bee product.
Wholesale & Bulk Orders
Yes, we offer wholesale and bulk pricing for businesses. Please contact us for details.
Yes, we supply to restaurants, retailers, and resellers across Pakistan.
Returns & Support
Contact our support team within 24 hours and we will resolve the issue promptly.
You can contact us via email, phone, or WhatsApp as listed on our Contact Us page.