Payment & Shipping Policy
Last updated: 01-Jan-2026
Welcome to GB Delight.
This Payment & Shipping Policy explains the available payment methods, courier services, delivery timelines, and related terms to ensure transparency and a smooth shopping experience.
1. Payment Methods
We currently offer the following payment options:
A. Prepaid Orders (Advance Payment)
Customers can pay in advance using available online payment methods on our website.
Prepaid orders are processed faster and shipped through private courier services.
B. Cash on Delivery (COD)
COD is available only via Pakistan Post (Post Office)
COD availability depends on Pakistan Post service coverage in your area
Due to operational limitations, private couriers do not support COD orders
We reserve the right to restrict COD for certain locations or high-value orders.
2. Shipping Methods
Shipping methods depend on the selected payment option:
Prepaid Orders
Shipped via:
TCS Courier
Leopards Courier
These services offer faster delivery and shipment tracking.
Cash on Delivery Orders
Shipped only through Pakistan Post
Delivery timelines may be longer compared to private couriers
Tracking availability may be limited
3. Delivery Time
Estimated delivery timelines are as follows:
Prepaid Orders (TCS / Leopards):
⏱️ 3–5 working daysCash on Delivery (Pakistan Post):
⏱️ 5–7 working days
Delivery times may vary due to:
Weather conditions
Remote or rural delivery locations
Courier service delays
4. Shipping Charges
Shipping charges depend on order weight, size, and delivery location
Charges are calculated and displayed at checkout
Promotional free shipping offers, if any, will be clearly announced
5. Order Processing Time
Orders are processed within 24–48 hours after confirmation
Orders placed on weekends or public holidays are processed on the next working day
6. Order Tracking
Prepaid orders shipped via TCS or Leopards include tracking details
COD orders via Pakistan Post may have limited or delayed tracking information
7. Failed or Undelivered Orders
Orders may fail due to:
Incorrect or incomplete address
Incorrect phone number
Customer unavailability or refusal
In such cases:
Re-shipping charges may apply
Orders may be canceled without refund of shipping charges
8. Address & Contact Information
Customers are responsible for providing:
Accurate delivery address
Valid and reachable contact number
We are not responsible for delivery failures caused by incorrect customer information.
9. Damaged or Missing Shipments
If your order arrives damaged or incomplete:
Contact us within 24 hours of delivery
Provide clear photos of the package and product
Our team will review and assist accordingly
10. Returned Packages
Packages returned due to refusal or non-availability may not qualify for a refund
Shipping charges are non-refundable once the order is dispatched
11. Policy Updates
We reserve the right to update this Payment & Shipping Policy at any time.
Changes will be effective immediately upon posting on this page.
12. Contact Us
For payment or shipping-related questions, contact us at:
Email: info@yourdomain.com
Location: Gilgit Baltistan, Pakistan